Vodafone offers 30 day ‘like us or leave us’ guarantee
Vodafone is one of the longest standing network providers on the high street but, since T-Mobile and Orange forming EE, and the likes of Three and O2 in a bid to combine, it has been left a bit behind as far as media attention goes. Not content just to sit and watch things happen, Vodafone are now offering you a 30 day ‘like us or leave us’ guarantee.
The Vodafone 30 Day Network Guarantee gives all new and upgrading mobile customers 30 days to try us, love us or leave us – with no strings attached.
The guarantee applies to consumers and small businesses buying any of Vodafone’s bundles or device.
The commitment leads the industry and goes far beyond a customer’s statutory rights
Choosing a new network provider can be complicated – it’s a combination of a strong network with great coverage and impressive speeds with a cost that doesn’t break the bank each month. Vodafone know that it’s a big decision to agree to any commitment lasting 12 months or more – so, as of now they’re offering the Vodafone 30 Day Network Guarantee which gives new and upgrading customers the freedom to experience the strength and quality of the Voda Network before you fully commit.
£200 million was spent alone in London during 2014 and 2015 in order to provide 99% 4G population coverage which they claim is now unbeatable in 40 large towns and cities across the UK.
Jeroen Hoencamp, CEO, Vodafone UK said
This industry first guarantee, for all new and upgrading mobile customers, truly puts the needs of our customers at the heart of our business. We’ve invested heavily in our network and services over the past few years so we’re now giving our customers the freedom to really test the strength and speed of our network across the UK and, if they’re not totally happy, they can come back to us within 30 days and we’ll cancel their agreement – no questions asked.”
The guarantee applies to all new and upgrading Pay monthly and Pay as you go bundles purchased through Vodafone direct channels, such as their 500 retail outlets, online shop and over the phone, so customers have the reassurance that if it’s not for them, they can return it, no questions asked.
More information on the Network Guarantee is available here: www.vodafone.co.uk/30daynetworkguarantee