TalkTalk get slammed and PlusNet lauded in Broadband Awards 2015

cable awardsBroadband, TV and mobile comparison site has announced the winners of its first annual broadband awards and it doesn’t look too good for TalkTalk.

Chosen by over 6,000 UK broadband customers and a panel of in-house experts, the fifteen awards seek to recognise and reward the broadband providers that have exhibited the greatest excellence in their field across the given year.

Plusnet and Virgin Media scooped the lion’s share with a stupendous five awards each, Plusnet claiming the title of Best Broadband Provider, thanks to its customers awarding it the highest average marks overall. Other winners include Sky (Best Broadband and Phone Package) and Zen Internet (Best Business Broadband).

Commenting on the awards,’s consumer telecoms expert, Dan Howdle said:

We are deeply honoured to be a part of an industry that makes differences to people’s lives in such a broad range of ways, from simple entertainment to lifesaving connectivity. In these, our first annual broadband awards, I would like to congratulate all of our well-deserved winners. Each has shown true excellence in its category, pushing ever-higher both the standards, and the expectations of a data-hungry British public.”

Personally, I was not really surprised to see my current provider coming bottom in each category except Best Value, where the company came fourth. My time with TalkTalk started off fine and I was happy with entire package of landline, broadband and television and the monthly price.

broadband awards 2015Unfortunately, this started to turn sour a few months with internet and TV dropping out consistently. After going back-and-forth on their forum I was sent a new monitor/router. I’ve changed the ASDL filter, all the cables…

For details of the winners see below. For more information and descriptions of each category visit

2015 Broadband Awards winners in full

  • Best Provider (as voted by consumers) – Plusnet
  • Best Equipment (as voted by consumers) – Virgin Media
  • Best Customer Service (as voted by consumers) – Plusnet
  • Best Reliability (as voted by consumers) – Plusnet
  • Best Value (as voted by consumers) – Plusnet
  • Fastest Widely Available Broadband (as voted by – Virgin Media
  • Best Broadband and Phone (as voted by – Sky
  • Best Broadband-only (as voted by – Virgin Media
  • Best Inclusive Calls (as voted by – Plusnet
  • Best Bundle – broadband, TV and phone (as voted by – Virgin Media’s Big Daddy
  • Best Business Broadband (as voted by – Zen Internet
  • Best Website (as voted by – Virgin Media
  • Extra Mile (as voted by – Vodafone
  • Rising Star (as voted by  – Origin Broadband
  • Best Newcomer (as voted by – SSE