Samsung owners get 24/7 Babylon GP access

Babylon GP SamsungSamsung has partnered with digital healthcare provider Babylon to launch ‘Ask an Expert, powered by Babylon’. This enables you to check symptoms and book live video doctor appointments.

Local GPs are getting busier which means getting an appointment gets more difficult. Even urgent appointments need to be booked days in advance.

Living a busy life can be time-consuming and checking up on your health isn’t always a priority. I know plenty of people who resort to ‘Googling’ their symptoms. I would not recommend this.

For those with hectic schedules who don’t have time to visit the local doctor, this could be a solution.

Ask an expert

Babylon GP SamsungBabylon’s artificial intelligence (AI) service is currently used by the NHS.  Now, it has been integrated within the Samsung Health app.

This enables Galaxy users to book video appointments with certified doctors 24/7. This could be to obtain medical advice or even manage and order prescriptions online.

The service will make checking up on health seamlessly integrated into everyday life.

Users can also check their symptoms and receive high-quality triage information about physical health, common ailments and symptoms straight to their device.


The system draws on 500 million streams of knowledge to provide near-instant health information. Meaning that the in-app service offers a readily-available source of advice at your fingertips.


Kyle Brown, Head of Technology and Services, Samsung UK:

We’re excited to be welcoming ‘Ask an Expert, powered by Babylon’ to the Samsung Health app. Now our customers will be able to look after their health from wherever they are – whether it’s checking a symptom or talking to a doctor – all within a few simple taps. The availability of the Babylon service within the app is another milestone for Samsung as we move towards a more connected, healthy world.”

Dr. Ali Parsa, Babylon’s Founder & CEO, adds:

Babylon’s mission is to make healthcare accessible and affordable and to put it into the hands of everyone on Earth. Samsung’s vision for empowering individuals and transforming healthcare, partnered with the company’s illustrious history of technological innovation, constant focus on customer satisfaction and truly global reach makes it a perfect fit with our values and mission. It’s very exciting to know that millions of Samsung users will soon be able to better manage their health using Babylon’s services as we deliver personal health assessments and treatment advice via their Samsung Galaxy devices.”

Price and availability

‘Ask an Expert, powered by Babylon’ will be available within the Samsung Health app in the UK from 31st May 2018.

Full membership with access to unlimited appointments with Babylon doctors will cost £50/€50 per year, on an annual subscription basis. Alternatively, you can PAYG at £25/€25 for a one-off appointment.